SkillShift

SkillShift

BPO & Outsourcing

Operational teams and services delivered from the Philippines

Alongside recruitment for direct placement in the Netherlands and Belgium, SkillShift can help set up operational teams that carry out work for your organisation from the Philippines.

Philippine back-office or BPO team at work
Coordination of recruitment, permits and relocation

What BPO & outsourcing involves

With BPO and outsourcing, a team in the Philippines carries out work for your organisation without relocating to the Netherlands or Belgium. This can include supporting, administrative or operational tasks that can be carried out remotely.

What SkillShift can provide

  • Recruitment and formation of a team in the Philippines
  • Aligning role requirements and workflows with your organisation
  • Coordination around remote management and collaboration
  • An ongoing point of contact for the collaboration
Filipino professionals and a European employer in a real workplace

When this is relevant

This service is relevant when an organisation needs operational capacity without relocation, for example for supporting or administrative functions. BPO & outsourcing is not a relocation route for candidates and does not lead to living or working in the Netherlands or Belgium.

Important conditions and limitations

SkillShift does not claim automatic compliance with GDPR, information security or other compliance requirements. Arrangements around data handling, security and compliance are agreed separately per engagement and depend on the nature of the work.

The suitability of BPO & outsourcing depends on the type of work and the desired level of control and oversight.

Employer discussing direct employment or staffing

How this relates to recruitment and staffing

BPO & outsourcing differs from direct recruitment: staff remain employed and based in the Philippines. Where an organisation later wants to move toward direct recruitment or secondment in the Netherlands or Belgium, SkillShift can advise on that transition.

Discuss a vacancy or question

Which service fits your organisation?

SkillShift can support a specific stage or guide the full process. We start by assessing the vacancy, the country and the preferred employment structure.